You place your orders directly online thanks to our online platform. Whether it is our prices, the use of your discount vouchers or the payment methods available, you will find here all the answers to your questions about ordering:
You build your order with the products from our catalogue available in our warehouse:
PRICE PER UNIT
The prices displayed on our website - visible once you are connected - are prices for a box or bouquet whose number of products or weight is specified in the product sheet. Prices per flower are indicated in the case of flower boxes.
QUANTITY DISCOUNTS
All products on the SecondFlor website are subject to decreasing prices according to the quantity purchased:
You confirm and pay for your order online from the ORDER CHECKOUT page:
MY ORDER
You will find here the products you have added to your order. You have the option to change the quantity or delete products. For the use of vouchers see the section below on VOUCHERS.
SHIPPING ADDRESS
Choose the shipping address you wish to use. You can add a new address or update an existing one. To manage your shipping addresses go to your account > SHIPPING ADDRESSES
MODE OF DELIVERY
Two modes of delivery are available:
For information on the shipping of your order, please refer to the ASSISTANCE > INFOS > DELIVERY page.
PAYMENT METHOD
Check the approval box in the general terms and conditions of sale to have the payment methods displayed.
You have two payment methods at your disposal. It is the reception of payment that triggers the preparation and shipment of your order:
If a product is no longer in stock, several options are available to you:
If you have a voucher, it is valid for your next order. All you have to do is enter the code of the voucher in the VOUCHERS field when you confirm your order. In order to avoid errors in typing the discount codes (upper/lower/case/numbers), we advise you to copy/paste them from the email in which they were sent to you. Once the code is inserted, click OK. The amount of the discount is automatically deducted from your order.
There is no minimum purchase amount on Secondflor.com. However, for orders under 100€ in France and under 350€ in Europe, a fixed amount of 8€90 for France and 35€ for Europe is applied to your order as shipping costs. An additional incompressible fixed price of 19€90 is applied for any order placed from Corsica.
To find all your current or past orders, log in with your username and password and go to your profile under ORDERS.
For information on the shipping of your order, please refer to the ASSISTANCE > INFOS > DELIVERY page.