CONTACT
You will find most of the answers to your questions in our center of assistance at the bottom of every page.
You can also contact our customer service by any means presented here.
Assistance
Send us a message
  • Do you have a SecondFlor account?
  • Forgotten password? Your password has been sent by email when you created your account. You can change it by clicking on this link.
    Having problem to log in? Try with another device or browser. If the problem persists, send us a message.
  • You are
  • Our platform is dedicated to companies having an invoice address and a shipping address in the EU (some islands are not eligible). All information about eligible countries are on our FAQ.
    Our american website SecondFlor US is in the process of launching. You will soon be able to discover and order our products online
    We do not sell countries outside the EU (and the US soon). To create an account on our website, you must have an invoice and shipping address in this area.
    Our platform is dedicated to professionals only. If you want to buy our product, you can get in touch with your nearest florist or plant professional to set up contact with us.
  • My request concerns
  • By creating your account on our platform, you will automatically and instantly enjoy professional prices and quantity discounts.
    Delivery is free from:
    - 100€ tax excl. in France - 1-2 business days
    - 350€ tax excl. in other countries - 2-5 business days
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FREQUENTLY ASKED QUESTIONS
Browse through answers to common queries
PRODUCTS
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