CREATE AN ACCOUNT

Creating an account at SecondFlor is free, instant and for professionals only. You immediately access the management interface of your pro account, prices and availability. You can start ordering today.  However, SecondFlor reserves the right to delete any account or order placed on a non-professional basis. A telephone check may be conducted to ensure the member's professional status.

WHO CAN CREATE AN ACCOUNT?

The Secondflor.com website is exclusively reserved to professionals. You are a wholesaler, distributor, florist, decorator, interior designer, event agency or trainer in the plant-based sector... SecondFlor is made for you. The name and contact details of your company/establishment will be requested when you register. We do not work with private individuals.

HOW TO CREATE AN ACCOUNT?

Go to the CREATE AN ACCOUNT page of our website. Fill in the information necessary to create your pro account. All fields are required:

YOUR PRO ACCOUNT SECTION

  • Enter your company name. If your company is in the process of being created, please indicate "IN FORMATION".
  • Select your company's field of activity from the drop-down list. If your field of activity is not in the list, please select "Other pros".
  • Indicate the Surname, First Name and Telephone number of the contact person in your company.

YOUR USER ID SECTION

Enter the email and password you want to use to log into your SecondFlor account. Your email is used as a login ID. This is also the email we will use to communicate with you.


EU COUNTRIES AND INTRA-COMMUNITY VAT 

Your company is located in the European Union but not in France. You may be exempt from paying French VAT. To do this, you must enter your intra-Community VAT number in the country-specific format as indicated after selecting your country. This number is automatically checked on the official European platform VIES. However, each country is required to update this platform. Your VAT number may not be present in the database. You can then request, via our form, a manual validation of your VAT number. This may take several days. Meanwhile, you are registered without a VAT number: this means that you will have to pay French VAT.

To know the list of countries to which we deliver go to the ASSISTANCE > INFOS > DELIVERY page.


COUNTRIES OUTSIDE THE EU | VISITOR ACCOUNT

We do not deliver outside the EU. However, you have the possibility to create a visitor account to access prices and availability:

In the YOUR PRO ADDRESS > COUNTRY section, choose "Your country is not in the list? click here" from the drop-down list. Choose your country from the list of non-EU countries and finalize the creation of your visitor account by filling in all fields.


YOUR PRO ADDRESS SECTION

Enter your company's address, city and postal code. This address is the address of your business account, i.e. the billing address. You can only have one billing address that you can change in your account PRO ACCOUNT section.

When you create your account, this address is also your default delivery address. You can have several delivery addresses. They can be modified in your account under the heading DELIVERY ADDRESSES.


SALES & NEW PRODUCTS SECTION

Checking the box will allow us to stay in touch and let you know about our promotions, new products and the SecondFlor news. You can then manage your preferences in the CONFIDENTIALITY section of your pro account.


FINALIZE YOUR REGISTRATION

Click on the "REGISTER" button. You will receive an email confirming the creation of your account. You have immediate access to our entire website.

WHY CREATE AN ACCOUNT?

  • See the pro rates

  • Know the real time stocks
  • Place your orders online
  • Access the management interface that includes your orders, invoices, address and delivery address management as well as tools regarding the confidentiality of your personal data.

  • fr
  • es
  • en
  • de
  • it
FREQUENTLY ASKED QUESTIONS
Browse through answers to common queries
PRODUCTS
DELIVERY
TERMS AND CONDITIONS OF SALE
RATES & VAT
CAN I BUY?
AFTER-SALES SERVICE
MANAGING MY ACCOUNT
CONTACT